Terms And Conditions

You may access and use the Platform and the Services in accordance with these Terms and the rest of the Agreement. The Terms may be amended from time to time. Please stop utilizing services immediately if you disagree with these Terms. Some areas of the Platform may be subject to additional terms of use. Using these areas, or any portion of them, will subject you to these additional terms and conditions.

Our Services

Our travel services include driver service arrangements. When a user submits a booking form on the Platform and makes a payment, we will email a booking confirmation and payment invoice to the user. All information provided to us by the User, or someone acting on their behalf, must be accurate and complete.

Drop-Off Location

  • A drop-off at another location will cost you another AED 30.
  • During your first 15 minutes of waiting, there will be no charge.
  • Afterward, waiting charges of AED 60 an hour will apply.
  • There are two payment methods available: cash and online.
  • A third-party service charge of 3% will be applied to online purchases.

Booking Refund

Your booking will be refunded 100% if you cancel it 2 hours before the scheduled time. Cancellations less than 2 hours before your trip may be charged 50%. It will cost you the full trip amount if you cancel after our driver arrives at your pickup location. There is a charge of AED 120 per trip during peak hours, for instance, from 2am to 3pm.